Rip Off Britain: Holidays

BBC One London HD

10:45 AM to 11:30 AM

Friday 29 November

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Gloria Hunniford and Julia Somerville ask how much damage is too much damage when it comes to a person's passport, drawing on the case of a couple from Newport who were barred from getting on the plane for their £1,700 trip to Cancun after airline staff told them to peel off a sticker from an inside page. Plus, the wheelchair user desperate to see the Northern Lights who feels badly let down by a cruise company after her £1,500 holiday was cancelled just days before travelling