Heathrow: Britain's Busiest Airport
Season 3 Episode 3 of 3
The airport's challenge in dealing with the 100,000 passengers that depart every day. At Terminal 4, Passenger Experience manager Numan has to deal with 40 angry customers after a flight to New York is cancelled, with the travellers demanding to be rebooked immediately. One of the busiest departures of the week is the flight to Dhaka in Bangladesh, and customer service agents Carrie-Anne and Selina bravely step up to the plate in order to get the passengers boarded and the plane away on time
Heathrow: Britain's Busiest Airport airs on Virgin Media Two HD at 2:00 PM, Thursday 21 November. (Subtitles, repeat.)
Topics
News ➝ Current Affairs
Documentary
Tim Wardle
Executive Producer
Tom Barry
Executive Producer
Paul Durgan
Series Producer
Satnam Authi
Series Director