Undercover Boss USA

Channel 4

12:10 PM to 1:10 PM

Tuesday 19 November

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Shawnon Bellah, the chief operating officer of Nestlé Toll House Café by Chip, goes undercover in her own company. Ever since Shawnon came on board, the firm has been expanding its franchise locations at a rapid pace. She wants to ensure that as they grow, they aren't losing the quality and consistency that has made their brand so profitable